** Before UPDATING YOUR DEVICE, please VERIFY you have backed up your data. **


Please note: the updater will show 3.36, however, dl3/DL3FE screen will show 3.35.


1. DOWNLOAD AND OPEN THE DEVICE UPDATER

  1. Download the updater application: https://datalocker.com/device-updates
  2. After you have downloaded the updater to your computer, connect the DL3 device to your computer. 
  3. Log in to your DL3 drive with the Admin password and touch [CONNECT] on the DL3 screen.
  4. Verify the DL3 has connected to the computer and that the drive's LED light above the screen is lit.


2. CONNECT YOUR DEVICE AND RUN THE EXECUTABLE

  1. Once connected, double-click on the Firmware Updater to execute the updater. 
  2. Make sure that all other USB devices are disconnected from your computer
    (ex. other flash drives and external hard drives. Do not remove devices such as keyboard and mouse)

  3. The updater might confirm that all data on the drive could be lost and you need to backup any important data before proceeding.
  4. Once the updater is open, make sure that you check the box to "Force Full Update" and then click "Update" as seen in the image in step 1.
  5. After executing the update, your device will confirm that the update is in progress. This can take 30-60 seconds to appear on the screen.















3. LOGIN AND SET UP YOUR DEVICE


  1. Your device will restart after the firmware update has been completed. Confirm that the device states V3.10 in the lower right-hand corner.
  2. Once you acknowledge that the new firmware has been installed and that you will need to reconfigure your device and settings, touch [OK]. 
  3. Touch [OK] again and you will then need to log in with the administrator password that you used prior to the update.
  4. The device will now change your admin password to "0000000"
  5. The device will then prompt you with a warning to change the default password the first time. The second log-in will force you to change your password.













        f. After you hit [OK], the device will then ask you to [CONNECT] or [SETUP].Select [SETUP]. 

            (Note that you only have 3 seconds to press [SETUP] before it automatically connects to the computer)



        g. Select [CHANGE PASSWORD] and change your admin password.

        h. Select [USER PASSWORD] and press [CREATE]. It will automatically set the password to seven 0's "0000000".

            You can change the user password in Step 4.

        i. Select [SAFECONSOLE] and press [ENABLE].

        j. After you enable, hit the back button twice in the upper left-hand corner and then select [CONNECT].


  











           Note:  If the drive does not mount when connected, please refer to the Drive Formatting Utility article. 


IF USING DEVICE WITH SAFECONSOLE:


4. LOGIN AS A USER TO CONNECT TO SAFECONSOLE


    Once you have set up your user account as shown in step three, you are now ready to allow the device to connect to     SafeConsole. 


  1. Disconnect the device.
  2. Connect the device and use the [USER PASSWORD] that was set up in step number three. If you didn't change the user password after enabling it, the default password is seven 0's "0000000".
  3. Once you log in to the device, press [CONNECT].
  4. The screen will then alert you that the device is waiting to connect to SafeConsole.
  5. You will then need to follow the directions in step 5.

 











        Note: If the drive does not mount when connected, please refer to this article to run the drive formatting utility.                 http://support.datalocker.com/support/solutions/articles/110934-datalocker-disk-formatter-tool-version-1-34b



5. CONNECT YOUR DEVICE AND RUN THE SAFECONSOLE EXECUTABLE


  1. Once your device is connected, click on "Run DataLockerDL3.exe".
  2. Enter in the connection token that was given or emailed to you by your system administrator.
  3. Once you allow the token to connect, enter any additional information provided by your system administrator. 
  4. Your device will now connect to SafeConsole and is ready for use.