IMPORTANT NOTES: 

1. All device updater packages require a physical Windows 7 or later machine.  

2. Downgrading the device to an older software or firmware version is not supported and can potentially cause data loss or impairment to the device's functionality.



PLEASE BACKUP ALL DEVICE DATA BEFORE PERFORMING UPDATES 


To ensure the smoothest upgrade process, please follow these steps:

1. Download the update package for your device from this page.

2. For non-pin pad devices, connect the device to the computer but do NOT log in.

3. Run the downloaded executable and follow the on-screen prompts to complete the process

4. Once complete, safely eject and remove the device, and then plug it back in and unlock it to ensure the update is fully completed. 


The DL3, DL3 FE, DL4 FE, and Sentry K300 have different steps and should reference the Update Guide linked in that section.



Hard Drives


H300/350 Basic

    - Version 6.5 

    - Released July 28, 2021

    - Release Notes 

    - Management Options: SafeConsole & EMS

    - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15, 11 

        - Linux 2.6+

        - Citrix Virtual Apps and Desktops service on Azure

           • XenApp 7.14

           • XenApp 7.15 LTSR

           • XenApp 7.16

           • XenApp 7.17

           • XenDesktop 7.14

           • XenDesktop 7.15 LTSR

           • XenDesktop 7.16

           • XenDesktop 7.17


H300/H350 Enterprise

     - Version 6.5

     - Released July 28, 2021

     - Release Notes

     - Management Options: SafeConsole & EMS

     - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15, 11 

        - Linux 2.6+

        - Citrix Virtual Apps and Desktops service on Azure

           • XenApp 7.14

           • XenApp 7.15 LTSR

           • XenApp 7.16

           • XenApp 7.17

           • XenDesktop 7.14

           • XenDesktop 7.15 LTSR

           • XenDesktop 7.16

           • XenDesktop 7.17




DL4FE

    Firmware v1.49, Client v6.5

    - Released July 28, 2021

    - Release Notes

    - Management Options: SafeConsole

    - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15, 11, 12 (Standalone or Unmanaged mode ONLY)

        - Linux 2.6+ (Standalone or Unmanaged mode ONLY) 

       

 *IMPORTANT!!* Before upgrading, please review the DL4 FE Update Guide


DL3

    - This update is for SafeConsole Managed Devices ONLY

   Firmware v3.35, Client v4.8.49

    - Released October 2, 2018

    - Release Notes

    - Management Options: SafeConsole    

    - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15, 11, 12 (Unmanaged mode ONLY)

        - Linux 2.6+

        - Citrix Virtual Apps and Desktops service on Azure

           • XenApp 7.14

           • XenApp 7.15 LTSR

           • XenApp 7.16

           • XenApp 7.17

           • XenDesktop 7.14

           • XenDesktop 7.15 LTSR

           • XenDesktop 7.16

           • XenDesktop 7.17


 *IMPORTANT!!* Before upgrading, please review the DL3/FE Update Guide



DL3 FE

    - This update is for SafeConsole Managed Devices ONLY

    - Firmware v3.35, Client v4.8.49

    - Released October 2, 2018

    - Release Notes

    - Management Options: SafeConsole

    - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15, 11, 12  (Unmanaged mode ONLY) 

        - Linux 2.6+

        - Citrix Virtual Apps and Desktops service on Azure

           • XenApp 7.14

           • XenApp 7.15 LTSR

           • XenApp 7.16

           • XenApp 7.17

           • XenDesktop 7.14

           • XenDesktop 7.15 LTSR

           • XenDesktop 7.16

           • XenDesktop 7.17

       

 *IMPORTANT!!* Before upgrading, please review the DL3/FE Update Guide




The following hard drives have reached End of Life (EOL) and End of Support (EOS):


 H100 

    - Version 4.1.8.77

    - Released February 8, 2017

    - Release Notes

    - Management Options: None

    - Compatible Operating Systems

        - Windows 7 Pro

        - macOS 10.5 and 10.6

        



 H200 

    - Version 4.1.8.77

    - Released February 8, 2017

    - Release Notes

    - Management Options: None

  - Compatible Operating Systems

        - Windows 7 Pro

        - macOS 10.5 and 10.6

                        




Flash Drives


 Sentry K300 

    - Firmware 1.24, Client 6.5

    - Released July 28, 2021

    - Release Notes

    - Management Options: SafeConsole  

    - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15, 11, 12  (Standalone & Unmanaged mode ONLY)

        - Linux 2.6+

        - Citrix Virtual Apps and Desktops service on Azure

           • XenApp 7.14

           • XenApp 7.15 LTSR

           • XenApp 7.16

           • XenApp 7.17

           • XenDesktop 7.14

           • XenDesktop 7.15 LTSR

           • XenDesktop 7.16

           • XenDesktop 7.17

    - K300 Formatter Tool


 *IMPORTANT!!* Before upgrading, please review the Update Guide


Sentry ONE

    - Version 6.5

    - Released July 28, 2021

    - Release Notes

    - Management Options: SafeConsole & EMS

    - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15, 11

        - Linux 2.6+

        - Citrix Virtual Apps and Desktops service on Azure

           • XenApp 7.14

           • XenApp 7.15 LTSR

           • XenApp 7.16

           • XenApp 7.17

           • XenDesktop 7.14

           • XenDesktop 7.15 LTSR

           • XenDesktop 7.16

           • XenDesktop 7.17


Sentry ONE Managed

    - Version 6.5

    - Released July 28, 2021

    - Release Notes

    - Management Options: SafeConsole & EMS

    - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15, 11 

        - Linux 2.6+

        - Citrix Virtual Apps and Desktops service on Azure

           • XenApp 7.14

           • XenApp 7.15 LTSR

           • XenApp 7.16

           • XenApp 7.17

           • XenDesktop 7.14

           • XenDesktop 7.15 LTSR

           • XenDesktop 7.16

           • XenDesktop 7.17


Sentry EMS

    - Version 6.5

    - Released July 28, 2021

    - Release Notes

    - Management Options: SafeConsole & EMS

    - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15, 11 

        - Linux 2.6+

        - Citrix Virtual Apps and Desktops service on Azure

           • XenApp 7.14

           • XenApp 7.15 LTSR

           • XenApp 7.16

           • XenApp 7.17

           • XenDesktop 7.14

           • XenDesktop 7.15 LTSR

           • XenDesktop 7.16

           • XenDesktop 7.17


Sentry 3 FIPS

    - Version 4.8.49

    - Released November 7, 2019

    - Release Notes

    - Management Options: SafeConsole

    - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15 and 11

        - Linux 2.6+

        - Citrix Virtual Apps and Desktops service on Azure

           • XenApp 7.14

           • XenApp 7.15 LTSR

           • XenApp 7.16

           • XenApp 7.17

           • XenDesktop 7.14

           • XenDesktop 7.15 LTSR

           • XenDesktop 7.16

           • XenDesktop 7.17


SafeStick Managed

    - Version 4.8.49

    - Released November 7, 2019

    - Release Notes

    - Management Options: SafeConsole

    - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.15 and 11

        - Linux 2.6+

        - Citrix Virtual Apps and Desktops service on Azure

           • XenApp 7.14

           • XenApp 7.15 LTSR

           • XenApp 7.16

           • XenApp 7.17

           • XenDesktop 7.14

           • XenDesktop 7.15 LTSR

           • XenDesktop 7.16

           • XenDesktop 7.17

Sentry 3.0

    - Version 4.8.49

    - Released November 7, 2019

    - Release Notes

    - Management Options: SafeConsole  

   - Compatible Operating Systems

        - Windows 7, 10, 11

        - macOS 10.9 - 10.11


    

Sentry FIPS (USB 2.0)

This device has reached End of Life (EOL) and End of Support (EOS)

    - Version 4.8.34

    - Released August 10, 2017

    - Release Notes

    - Management Options: SafeConsole

    -  Compatible Operating Systems

        - Windows 7, 10

        - macOS 10.14


    

Kingston DT4000G2-DM

    - Version 4.8.47

    - Released September 3, 2019

    - Release Notes

    - Management Options: SafeConsole

    - For compatibility, please visit Kingston's website for more info


Kingston DTVP30DM

    - Version 4.8.47

    - Released September 3, 2019

    - Release Notes

    - Management Options: SafeConsole

    - For compatibility, please visit Kingston's website for more info


    

Origin SC100

        - Version 4.8.47

        - Released February 3, 2019

        - Release Notes

        - Management Options: SafeConsole

        - For compatibility, please visit  Kingston's website for more info.




Software



PortBlocker

    - Version 1.6.2

    - Released October 15, 2021

    - Release Notes

    - Compatible Operating Systems

        - Windows 7, 10

        - macOS 10.13 - 10.15, 11*

          *Intel Processors only

       


SafeCrypt Managed

    - Version 1.2.2

    - Released April 20, 2021

    - Release Notes

    - Management Options: SafeConsole

    - Compatible Operating Systems

        - Windows 7 (64bit) or 10 (64bit)

        - macOS 10.10-10.15

    







If your device is not listed please contact support@datalocker.com


This page is also accessible through this URL link:  datalocker.com/device-updates